1. Introduction

RGB GENERAL CONTRACTING, LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or booking page and when you opt into our SMS messaging program.

2. Information We Collect

We may collect the following personal information when you submit our opt-in form:

• First and last name
• Email address
• Mobile phone number (optional — you are not required to provide this)
• Physical property address
• Nature of your roofing or contracting inquiry

3. SMS Messaging — Use & Frequency

If you provide your mobile phone number and check the applicable consent box(es) on our booking form, RGB GENERAL CONTRACTING, LLC may send you text messages for the following purposes:

• Appointment confirmation reminders
• Responses to your service inquiries
• Seasonal specials, promotions, and discount offers (marketing messages — separate consent required)

Message frequency varies based on your level of interaction with our services. Typically, you may receive 3–5 messages per month. Message and data rates may apply.

4. Non-Sharing Clause

5. How We Use Your Information

We use the information we collect to:

• Schedule and confirm roofing inspections, consultations, and appointments
• Respond to your inquiries regarding our services
• Send you marketing messages only if you have provided explicit separate consent
• Improve our services and customer experience

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. All form submissions on our website are protected by SSL (Secure Socket Layer) encryption.

7. Age Restriction & Children's Privacy

By opting into our SMS services, you represent that you are at least 18 years of age. Our website and SMS program are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message we send. After opting out, you will receive a final confirmation message and no further messages will be sent unless you re-subscribe. For email communications, you may unsubscribe using the link in any email.

9. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. You may also request that we stop processing your data. To exercise these rights, contact us using the information below.

We reserve the right to update this Privacy Policy at any time. Changes will be posted to this page with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy, please contact us:

1. Acceptance of Terms

By submitting our opt-in form or using our SMS messaging program, you agree to these Terms & Conditions. If you do not agree, do not use our services. By using this service, you represent and warrant that you are at least 18 years of age.

2. SMS Messaging Program Description

RGB GENERAL CONTRACTING, LLC operates an SMS messaging program to communicate with customers who have opted in via our official booking website. The program includes the following message types:

• Service updates and appointment confirmation reminders (transactional)
• Responses to roofing and general contracting service inquiries (transactional)
• Marketing promotions, seasonal specials, and discount offers (marketing — requires separate consent)

This program is designed to ensure optimal customer support and to respond to service-related inquiries in a timely manner.

3. Opt-Out Instructions

4. Help & Support

5. Message Frequency, Rates & Carrier Liability

6. Age Restriction

7. Consent & Opt-In Process

You opt into our SMS program by visiting our booking page, entering your details, and manually checking one or both consent checkboxes on our booking form. Checking the non-marketing box consents to transactional messages (appointment reminders and service inquiry responses). Checking the marketing box provides separate consent to receive promotional messages. Checkboxes are not pre-selected; you must take affirmative action to consent. You are not required to check either box to submit the form.

8. Prohibited Uses

You agree not to use our SMS program to send or encourage unsolicited messages, violate any applicable laws, or misrepresent your identity.

9. Privacy Policy

Your use of the messaging program is also governed by our Privacy Policy. View it here →

10. Modifications

We reserve the right to modify these Terms at any time. Continued use of the messaging program after changes constitutes acceptance of the updated Terms.

11. Contact Information